HR Administrator

Location Wembley
Discipline: Support Centre
Salary: £Upto £30,000
Job ref: 026932

We are regarded as the trusted decorating and DIY retail brand in Central London, selling paint, tools, plumbing, electrical & woodwork materials throughout our 30 stores. As part of the Grafton Group we have the stability and support of a leader in the field of Building Materials & DIY Retail.

Let’s paint the picture for you!

As part of our close knit, fast paced HR team you will be our go to for ownership of HR Administration in a generalist capacity including Employee Relations, Payroll, Resourcing, Induction & Onboarding & HR Systems.

What is the HR Administrator accountable for?

  • Act as the first point of contact for all internal enquiries relating to HR by phone, email, online chat and face to face as required

  • Support in the provision of proactive first line advice, assistant and guidance to colleagues and managers in all areas of Company policy, procedures, legislation

  • Provide HR administration support, such as processing and onboarding starters, preparing offer letters, welcome packs, producing employment contracts, processing contractual changes and providing employment references

  • Provide support with communication and management of all employee benefits, training, eLearning administration, ensuring all information is kept up to date

  • Support on engagement and communication initiatives, utilising our communications and engagement platforms

  • Create, maintain and, where required, correcting all colleague data, records and documents held locally and within the HR Information System

  • Be the first point of contact for queries relating to the colleague and Manager Self-Service systems, troubleshooting possible system or access issues by effectively utilising the guides and your own experience to resolve queries, escalating to the Group HR Systems Support Team where required. You will also support in the testing of upgrades to the software

  • Assist the wider HR function with any other administrative needs

What skills and experiences are we looking for?

  • Previous administration experience in a HR function is necessary

  • Good working knowledge and experience of Microsoft Office (Word/Excel/PowerPoint) and other IT systems

  • Excellent customer service skills with a strong customer focus

  • Enjoys fact-finding and resolving queries

  • Takes responsibility for own workload and is proud to do a good job, whilst also being aware of, and supporting, the overall team priorities and workload

  • Excellent organisational and time management skills

  • A dynamic, switched-on approach

  • Strong interpersonal skills and a confident communicator

  • The ability to work effectively within a small/close team

  • A high level of accuracy within a fast-paced and pressurised environment with a positive can-do attitude

  • Contributes to continuous improvement and process efficiency and will share ideas

  • Excellent verbal and written communication skills

  • An understanding and appreciation of confidentiality within a sensitive environment

  • Maintain technical and legal knowledge through continued learning and development

How will we reward you?

On top of an attractive salary we have a comprehensive benefits package on offer