Credit Manager

Location Wembley
Discipline: Support Centre
Published: 19 days ago

​We are regarded as the trusted decorating and DIY retail brand in Central London, selling paint, tools, plumbing, electrical & woodwork materials throughout our 29 stores. As part of the Grafton Group, we have the stability and support of a leader in the field of Building Materials & DIY Retail.

Our Finance function is split across our Wembley and Acton offices and we have created an exciting new role to lead our Credit Control team.

Let’s paint the picture for you!

Reporting directly to the Finance Director you will lead, develop, support and empower our fast-paced credit control team, which currently consists of 5 colleagues, ensuring the team are meeting and achieving targets and objectives while being hands on with managing a small portfolio of key accounts. This person will lead the way in identifying and delivering process improvements in the credit control team and be involved in wider Finance activity and process improvements.

Lead & Empower My Team

  • Lead and develop an inclusive, high achieving and fun team culture

  • Review team members behaviours and performance, ensuring these are line with our Vision and Values

  • Set and review annual individual objectives, conducting quarterly reviews with each member of the team

  • Identify development opportunities and ensuring this is visible in the team

Process Improvements & reporting

  • Review, Identify and deliver Credit Control process improvements that will benefit the function and wider business

  • Support the Finance Manager & Finance Director with identifying process improvements in the Finance function as a whole

  • Provide reports and statistics to the Finance Director on a weekly/monthly basis

Key Account Management and other accountabilities

  • Calculate bad debt provision and recommending write offs where appropriate

  • Maintain relationships and small portfolio of the top 50 key customers,to ensure smooth running of the accounts

  • Ensure the credit risk is managed appropriately in line with company policy, Managing these key customer accounts and setting appropriate credit limits

  • Maximise cash collection and improve working capital whilst reducing aged and doubtful debts

  • Represent the business in legal matters and court attendances

  • Ensure opening of new customer accounts are meeting expectations of the business and is a great impression for the customer

What key skills and experiences are we looking for?

  • Outstanding culture developer and people leader

  • Strong Credit Control management background

  • Previous experience in identifying and landing key process improvements

  • Spark and energy, living and breathing our core values

How will we reward you?

On top of an attractive salary we have a comprehensive benefits package on offer click here to find out more!