We are regarded as the trusted decorating and DIY retail brand in Central London, selling paint, tools, plumbing, electrical & woodwork materials throughout our 30 stores. As part of the Grafton Group we have the stability and support of a leader in the field of Building Materials & DIY Retail.
Let’s paint the picture for you!
As part of our close knit, fast paced HR team you will be our go to for ownership of HR Administration in a generalist capacity including Employee Relations, Payroll, Resourcing, Induction & Onboarding & HR Systems.
What is the HR Administrator accountable for?
Act as the first point of contact for all internal enquiries relating to HR by phone, email, online chat and face to face as required
Support in the provision of proactive first line advice, assistant and guidance to colleagues and managers in all areas of Company policy, procedures, legislation
Provide HR administration support, such as processing and onboarding starters, preparing offer letters, welcome packs, producing employment contracts, processing contractual changes and providing employment references
Provide support with communication and management of all employee benefits, training, eLearning administration, ensuring all information is kept up to date
Support on engagement and communication initiatives, utilising our communications and engagement platforms
Create, maintain and, where required, correcting all colleague data, records and documents held locally and within the HR Information System
Be the first point of contact for queries relating to the colleague and Manager Self-Service systems, troubleshooting possible system or access issues by effectively utilising the guides and your own experience to resolve queries, escalating to the Group HR Systems Support Team where required. You will also support in the testing of upgrades to the software
Assist the wider HR function with any other administrative needs
What skills and experiences are we looking for?
Good working knowledge and experience of Microsoft Office (Word/Excel/PowerPoint) and other IT systems
Excellent customer service skills with a strong customer focus
Enjoys fact-finding and resolving queries
Takes responsibility for own workload and is proud to do a good job, whilst also being aware of, and supporting, the overall team priorities and workload
Excellent organisational and time management skills
A dynamic, switched-on approach
Strong interpersonal skills and a confident communicator
The ability to work effectively within a small/close team
A high level of accuracy within a fast-paced and pressurised environment with a positive can-do attitude
Contributes to continuous improvement and process efficiency and will share ideas
Excellent verbal and written communication skills
An understanding and appreciation of confidentiality within a sensitive environment
How will we reward you?
On top of an attractive salary we have a comprehensive benefits package on offer click here to find out more!